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Privacy Policy
Last updated April 2024
This Privacy Policy further called “Privacy Policy” and/or “Document” is provided by the SUN&CO RV REPAIR company further called “Company”, “we”, “us”, and “our”. This Document is intended to regulate the relations between the Company as the website owner, and its customers or website users (further called “Customers” or “Customer”) as for the use of the website, personal information and data, collected from the Customers, and operation with this data.
This Document is officially published on the Company’s website.
All Customers are obliged to meet the principles of the Document when they use the Company’s website.
Thus, please, read this Document before you use the Company’s website, its offers or services to clarify the main principles and follow them. In case you do not agree with the main principles and points indicated in the Document, please leave the website and refuse to use our services.
If you still have questions or concerns, please, contact us in any convenient way using information provided on our Contact page on the Company’s website.
Key points of this Privacy Policy
We provide you with an extract of this Document to familiarize you with the key points.
- Personal information we collect from Customers. You should understand that when you enter, visit, navigate, or interact with the website in any way we collect and process your personal information that is required for the functionality of the Company and its website.
- Processing sensitive information. The Company guarantees that no sensitive information is processed by the website and its owners.
- Receiving/providing information from/to third parties. The company doesn’t provide and doesn’t receive any information from third parties except in cases prescribed by US laws.
- Processing your information. We process your information with the goals of improving and providing our services, interacting with Customers, providing secure and safe website operation, and complying with actual US laws. We can process your information for other goals if we are provided with your consent.
- Safety of information. We use both technological and organizational methods to provide the highest level of protection for users’ personal data. Yet, you should understand that no technology or method can guarantee 100% protection against cybercriminals, fraudsters, and hackers. Thus, please, consider our website to be a secure place to visit but provide your personal information consciously.
- Customers’ rights. Our customers acquire rights to operate their personal information and apply for its deletion, updating, or checking to our Company. You can check your rights whether by contacting us or by visiting a data subject access request.
Now let’s check in full the information of our Privacy Policy document.
- What type of information our Company collects?
Take into account that we collect personal data of our Customers that are provided under Customers’ consent, which assumes in visit our website and provide us with the information voluntarily.
The list of personal information we can collect includes as follows:
- names
- phone numbers
- email addresses
- mailing addresses
- usernames
- passwords
- contact preferences
- contact or authentication data
- Facebook id
- age
- gender
We do not collect sensitive data on our website!
The website of the Company can provide you with the option to register on your social media profile data. Thus, if you choose this type of registration, you provide us with consent to use public information indicated in your social media profile.
Notice, please, that all personal data indicated on social media profiles must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Which information we collect automatically
We collect the following data automatically because it is essential for our website’s functionality.
- Your IP address
- Your browser’s characteristics
- Your device’s characteristics
The information we collect in an automated mode doesn’t enclose your specific identifying data or sensitive data. We need it to provide security and get necessary analytics data for further reporting and improving customers’ service levels. Besides, we use cookies and you can familiarize yourself with the terms and conditions of the cookies policy on the Cookie Policy page on our website.
The list of data we collect includes:
- Log-in and sign-in data, which is embodied in log files. We use it to provide diagnostics, tracking of users’ activity, and performance information.
- Data related to your device. We check your device and indicate your IP address (or proxy server’s address you use) as well as your browser’s information, location, and hardware model as it helps us to adjust our offers to your needs and provide you with a relevant version of our website.
- Processing Our Customers' Information
We process your personal data to provide, administer and improve the customer service we offer and to provide effective communication with Customers as well as to provide the highest possible level of security.
- For managing and administration of Customers’ accounts.
- For the delivery of all the services available in our company to our Customers.
- To fit users’ requirements and queries.
- To provide administrative information for our Customers.
- To complete orders and get applications from Customers.
- To get your feedback.
- For marketing goals, we set to scale up our service range.
- Legal background
We process the personal data of our Customers only in terms of current US legislation rules and according to the laws of the state of Florida.
- Do we share personal information received from our Customers with third parties?
As our website may include links, images, ads, and other types of content related to third-party resources, you should be aware of the possibility of getting to third-party websites by interacting with them. We reserve the right to avoid responsibility for your actions related to such issues. Also, we claim not to share your personal data with third parties without your consent except in the situations prescribed by US law.
Also, we claim that the Company uses third-party services including as follows:
- Google Maps;
- Google Analytics tools;
- Targeting platforms;
- Website hosting;
- SEO optimization platforms;
- Google Tag Manager.
The list of third-party services we share your personal data with may vary. The main intention we put in this sharing is to improve and update our services provided via the website. We use this data only for our own goals and tasks.
The use of cookies and similar tracking technologies
Our Company uses cookies in terms regulated by US laws. You can get more information about our policy for cookies and similar tracking technologies on our thematic web page Cookie Policy on the website.
- The policy for the social media logins of Customers
Please, note that if you select the option to log in on the Company’s website using your social media account, the Company receives access to some data from your account including the following:
- Your name;
- Your residence place;
- Your email;
- Your profile photo/user-pic;
- Your friend list.
The selection of data depends on the social media platform’s policy and your preferences indicated on the social media account. You can adjust your privacy policy using the settings of your social media platform.
- Information storage principles provided by our Company
We store users’ information no longer than it is required to fulfill the goals we set and described in the previous parts of this Document but no longer than 6 months past your account deletion. After we complete the goals we gathered your data for, it will be either deleted or stored in the Company’s backup archives with no access for third parties.
- Safety principles for information processing and storage
We use both technical and administrative protocols for data protection. Although a 100% guarantee of protection of your personal data from hacks, leaks, and thefts is impossible, our Company does its best to protect the information you provide us with appropriate safety protocols and algorithms of operation.
- Policy for age restrictions and minors’ information collection
Our website is intended for use by persons of 18+ age. Subsequently, we do not collect data from minors, and we do not market our services to children. This principle is implemented in terms of knowledge about the age of our visitors. Take it into account, please, that by using our website and applying for our services you confirm that you are older than 18 years old you are an adult, and you are a responsible person. In case we get information that you are younger than 18 years old, we reserve the right to refuse you to provide our services and to delete your account on the Company’s website. Also, we ask you to inform us via email in case you detected that we collected data from persons who are under 18 years old.
- Our Customers’ privacy rights
Your rights as a customer to maintain your privacy fully are regulated by the laws provided by the US government and the laws of the state of Florida. You can request your rights to privacy by sending us an email. We claim your right to object to the processing of your personal data. If you have any objections, please contact us via email.
We will consider any request you have and act according to current applicable data protection laws.
The following parts of your privacy rights are indicated below:
Refusing marketing and promotional communications. You have the right to opt out of our marketing and promotional communications by unsubscribing from them. Please, use the link in the email we send to you after registration to be removed from marketing lists of our Company. In this case, we’ll communicate with you only for non-marketing goals.
Account Information Management. You can review, update, change, or delete the information in your account at any time you want. For this, please, sign in and manage your account using our website’s tools.
Cookies and other tracking tools. Most browsers are set to accept cookies by default. If you want, you can adjust your browser’s cookie-accepting policy by providing settings in it. Just take into account that rejecting all cookies may impact the availability of certain functions of the Company’s website. Thus, they will be unavailable to you.
- Specific rights for Florida residents
According to the principles of US legislation, our Company adheres both to governmental laws and state laws provided by Florida state authorities. We work according to the Florida Information Protection Act.
The Florida Information Protection Act of 2014 was passed to better protect Floridians' personal information by ensuring that businesses and government entities take reasonable measures to protect personal information and report data breaches to affected consumers. Thus, you can rely on our bona-fide policy and adherence to local laws.
- How often do we update the Privacy Policy?
We reserve the right to provide updates for this Document regularly when needed. All updates we provide according to the current laws of the United States. We provide information about the recent date of the update at the top of the Document. Please, check it from time to time to ensure that you are familiar with the latest version of the Privacy Policy.
- How to review, delete, update, or clarify the data collected by the Company
According to the current laws of the USA, you have the right to get access to the personal data collected by the Company. Please, email us to get relevant information, provide updates for your personal data, or delete personal information. You also are welcome to use the data subject access request to review, delete, and update your personal data collected by the Company.
Do you still have any questions about our Privacy Policy or issues related to it? Please, don’t be shy to contact our Company in any way you choose. We will gladly clarify all information to you and provide relevant answers to the questions you have.
Stay safe, remain protected, and enjoy your RV roofing with SUN&CO RV REPAIR